Question 1

Which payment methods do you accept?

Accepted Answer

We take cash zelle venmo tumbtack and square.

Question 2

Do you offer a guarantee?

Accepted Answer

At Natural Forrest cleaning, we understand the importance of a clean and healthy environment. With years of experience in the cleaning industry, we've developed the skills and techniques necessary to provide top-notch cleaning services. We work closely with our clients to ensure that their specific needs are being met and that their spaces are spotless after every visit. Before leaving each property, we do a walk around with clients to ensure all work is done to their standards. If for any reason it's not, we allocate time to correcting those errors.

Question 3

Do you offer virtual consultations?

Accepted Answer

We've designed our services to fit everyone's needs, so whether you're looking for a one-time deep cleaning or regular cleaning services, we've got you covered. Contact us to get a rough quote today!

Question 4

What should the customer know about your pricing (e.g., discounts, fees)?

Accepted Answer

We charge $90/hr, although for weekly, biweekly or monthly regulars we can offer a discounted price.

Question 5

What is your typical process for working with a new customer?

Accepted Answer

We like to ask the customer for their home information and a good number to reach them on the day of their cleaning. For new customers we tend to send a representative on the day of your appointment to inspect the home for a few minutes and to give you a proper estimate on how long our workers will be in your home. We also use that time to discuss your priorities so that we can all be on the same page.

Question 6

What education and/or training do you have that relates to your work?

Accepted Answer

I worked with various other cleaning companies as a cleaner until I decided to start my own company.

Question 7

How did you get started doing this type of work?

Accepted Answer

I started working at a different company and then over time after learning the trade I started building my own company as a dream, never thinking it would take off the way it has.

Question 8

What types of customers have you worked with?

Accepted Answer

We work with anyone looking for our services.

Question 9

Describe a recent project you are fond of. How long did it take?

Accepted Answer

We had a move out recently with 3beds /1 bath and a kitchen. We had taken 3 hrs to clean the home in detail. The clients had told us that we should get it done in 2 hrs. Although there was no furniture the kitchen takes the most time because of the oven and refrigerator.

Question 10

What advice would you give a customer looking to hire a provider in your area of work?

Accepted Answer

Be extremely clear about what you expect from a cleaning service in your home.

Frequently Asked Questions